Privacy Policy

Last Modified: 19 June 2025

DEEPTERRAIN, Inc. ("DEEPTERRAIN", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CampusNow platform (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

  • Personal Data: Personally identifiable information, such as your name, school ID, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Services.
  • Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
  • Data from Educational Records: We may have access to student data that is part of a student's educational record, as provided by the educational institution. This data is governed by the Family Educational Rights and Privacy Act (FERPA). We handle this data in accordance with FERPA and our agreement with the educational institution.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Facilitate communication between you and other users (e.g., teachers, students, parents).
  • Provide you with customer support.
  • Monitor and analyze usage and trends to improve your experience with the Services.
  • Notify you of updates to the Services.
  • Perform other business activities as needed.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance.
  • School Officials: We may share your information with officials at your educational institution for legitimate educational purposes in accordance with our agreement with the institution.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@deepterrain.com